Please book up to 24 hours in advance
We cannot honour same day appointments

Dear Customer

Before you book your appointment, please note:

1. Shop opening times.

Tunstall Store
Opening times Monday to Friday 10 am until 5 pm
Saturday 10 am until 4 pm
Closed on Sundays

Newcastle Store
Opening times Monday to Saturday 9 am until 5 pm
Limited opening days on Sunday during the back-to-school 2022
10am until 4pm (Please note: Sunday opening days: 31st July 7, 14, 21, 28th August 4th September)
After 4th September, our Newcastle Store will not be open on Sundays

2. Delays:
As customer needs vary, we are sorry we can only estimate how long prior appointments will take. Therefore, it is possible that you may experience a delay that we will keep as short as possible. If you are unable to wait, please make an appointment at the start of the day.

3. Same day Appointments:
Please do not book appointments on the same day you wish to visit; we cannot honour them as they are processed on the previous day.

Thank you for your co operation

If you have any special requirements, please do let us know in advance of your visit.
We look forward to meeting you soon
The smart team

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